Wanted: Project Manager and Aspiring Technical Whizz.

Our award-winning, fast-paced digital agency is looking for an equally fast project manager for its retail team. Fastidious and fearless doers, read on.

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Award-winning, fast-paced San Francisco digital agency is looking for an equally fast, thorough, talented project manager and aspiring CMS master. If you excel in project management, multi-tasking, and love content management platforms we have the perfect opportunity for you.

You’ll work on our digital retail team, on accounts like Adidas, Levi’s, Dockers, and Fitbit. You’ll be responsible for producing digital experiences on the most important e-commerce websites, including Amazon.com, BestBuy.com, Macys.com, and a host of others.

You’ll liaise directly with our clients and fast-track the production of a wide range of digital pieces – from emails to brand stores, and web banners to enhanced product pages. You’ll thrive on autonomy and understand that the devil is in the details.

About The Role

You’ll work for world-famous brands, at the vanguard of e-commerce and digital marketing – on a scale that is sometimes hard to believe. The details of the role include:

  • Sole responsibility for managing our client’s expectations on an hourly, daily, weekly, and monthly basis
  • Reporting to your Account Director, updating our internal status (within Basecamp), and logging your time in our project management software
  • Meeting with the client on a weekly basis, providing status updates, design insights, and taking new briefs
  • Mastering how to build and manage content in new retail CMS platforms – such as Syndigo and Amazon Vendor Central
  • Becoming an expert in Mailchimp (or other email management platforms) and learning how to manage and interpret analytics to strengthen future campaigns
  • Taking appropriate steps to improve your blossoming design management skills – learning from our team of talented designers and looking outside the agency for ways to improve
  • Becoming an expert on the client’s brand and products

The Ideal Candidate Has

  • Proven interest in the digital retail world, and strong understanding of CMS platforms and email marketing systems
  • Positive attitude with excellent customer service skills
  • Intrinisic motivation and a growth mindset
  • 2 years agency account experience, or similar client-side position
  • Knowledge of creative and production processes
  • Proven success in managing and coordinating multiple projects, diverse personalities, and tight deadlines
  • Dynamic project management and collaboration skills
  • Bachelor’s degree
  • Knowledge of the Google Suite of applications
  • Experience working in Basecamp (desired but not essential)
  • Basic HTML skills are highly desirable
  • Experience working with Amazon, or other major retail e-commerce platforms, also highly desirable

Help to produce stunning e-commerce assets for some of the world’s best brands

Fitbit Amazon Store

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About The Company

IRON Creative was founded in 2003. We are a 30+ person digital agency, specializing in supercharging content marketing for B2B technology businesses and optimizing the digital retail presence of fashion and lifestyle brands.

We’ve handled virtually every type of project, and we’ve done it with a do-or-die attitude that’s earned the trust and long-term loyalty of clients like Salesforce, Slack, Levi’s, and Dockers.

We produce a lot of work to a very high standard and we do it very quickly – but along the way, we aim to make the agency a place where we all want to work. So if you have ideas that would make you love your job more, we’ll want to hear them.


Life At IRON

We deeply value our culture and work to ensure everyone has a clear sense of where their career is going, so we can help get it there. A few highlights of living the IRON life:

  • Strengths-based working environment
  • Generous PTO policy & insurance package
  • 401k (with employer match)
  • Six floating Fridays off per year
  • Engaged work-from-home culture

Next Steps

If this sounds like an exciting opportunity to you, email us a link to your resume/portfolio and be sure to include a short outline of why you think you’d be a good fit for the role.

Drop us a line.

Contact us

120 2nd St. Floor 3,
San Francisco, CA 94105

(415) 227-9975