The Digital Agency that Could: How We Survived the First 30 Days of COVID-19
Just like everybody else, we had to adopt a new language and a new mindset, and adapt quickly to an increasingly uncertain environment.
Just a month ago we were a team of 30+ employees. Dedicated, hard-working, and tight-knit. We knew how lucky we were to be working at such a company with such a committed crew.
And then coronavirus entered our lives, along with a host of unfamiliar phrases like “social distancing” and “flatten the curve.” Just like everybody else, we had to adopt a new language and a new mindset, and adapt quickly to an increasingly uncertain environment with variables that were unimaginable only a few weeks ago. And here we are 30 days later, a distributed team spread across multiple cities and time zones, with our culture intact and workflow going strong. How did we do it?
Adopt and Adapt
Employee morale and well-being have always been our number one priority. In the rapid and scary first few days of the COVID-19 outbreak, with news reports trickling in and fear understandably growing, we ramped up communications with our team to address any and all concerns.
Never downplaying the situation, we instituted a generous work-from-home policy before it was mandated, which encouraged employees to take from the office or acquire whatever equipment was needed to weather this storm as productively and comfortably as possible. We wanted to make sure our employees felt seen, heard, and safe, and we stressed how we’re all in this together. This kind of flexibility, compassion, and trust has, in turn, created a remote team that consistently delivers and continuously connects.
