That intent layer is called COSMO. It’s a system Amazon built to read why people buy, not just what they type. Instead of matching your listing’s words against a shopper’s search, it maps products to real human context: what a product is for, who it’s for, when it’s used, what else it can do.
The search logic changed. It’s no longer asking whether your listing contains the words the customer typed. It’s asking whether your product fits what they’re trying to do. Amazon has tested it in search navigation on about 10% of US traffic and the roll-out looks set to continue.
COSMO doesn’t replace Amazon’s older search algorithms, the ones sellers call A9 and A10. Those still run. It adds an intent layer on top, and that layer carries the most weight on broad, open-ended queries.
A bare “running shoes” search can’t tell Amazon much, so it returns the broadest, highest-volume listings and lets them fight it out. But “shoes for marathon training with flat feet” tells Amazon what the shopper actually needs, and that’s where intent now influences what results show up.
What we’re seeing on Amazon reflects a much bigger shift in the way we interact with our devices. People have learned to ask LLMs for things in full, specific sentences, and they’re bringing that habit to Amazon’s search bar. Amazon is rebuilding its search function to reward listings that best answer those questions.